Crisis Care

Georgia Crisis Response Services Region 4 serving the counties of:
Baker, Ben Hill, Berrien, Brooks, Calhoun, Colquitt, Cook, Decatur, Dougherty, Early, Echols, Grady, Irwin, Lanier, Lee, Lowndes, Miller, Mitchell, Seminole, Terrell, Thomas, Tift, Turner, and Worth.

Georgia Crisis Access Line 

  • Benchmark Crisis Response Teams serve adults and children five years and older with mental illness, serious emotional disorders, substance-related disorders, and co-occurring substance-related and serious emotional disorders who are experiencing a behavioral health crisis or are in a situation likely to turn into a crisis.
  • Crisis Response Services are available 24 hours a day, 365 days a year.
  • Initial services are provided at no cost to the individual or family.

Program goals:

  • Provide immediate intervention (within 1 hour) to help individuals, families or groups for people experiencing a behavioral health crisis or who are in a situation likely to turn into a behavioral crisis if supportive services are not obtained
  • Reduce the risk of individuals in a crisis doing harm to themselves or others
  • Reduce use of institutionalization, hospitalization, or contact with law enforcement agencies
  • Promote timely access to appropriate services for those who require ongoing mental health or co-occurring mental health and substance abuse services

Behavioral Health Crisis Center (BHCC) is operated by Behavioral Health Services of South Georgia
(BHSGA).   BHSGA is funded by the Department: of Behavioral Health and Developmental Disabilities (DBHDD) to provide mental health, substance abuse and developmental disabilities services for Ben Hill, Berrien, Brooks, Cook, Echols, Irwin, Lanier, Lowndes, Tift and Turner Counties.  

Staff includes psychiatrists, physicians, licensed therapists, nurses and case managers. Through the state’s partnership with BHSGA and its new focus on community/based services, residents in each of the counties served by BHSGA and across southwest Georgia now have easier access to high/quality behavioral health care. 

If you or someone you know needs immediate assistance (24/7) with behavioral health, developmental disability, or an addictive disease issue, please contact 
Georgia Crisis Access Line 

3116 N. Oak St Ext.
Valdosta, GA 31602
(229) 671- 3500
Serving Ben Hill, Berrien, Brooks, Cook, Echols, Irwin, Lanier, Lowndes, Tift and Turner Counties.

BHCC offers a full array of crisis services for people struggling with mental health challenges and drug or alcohol abuse. BHCC provides the following: 

24/7/365 non-hospital emergency services for adults eighteen (18) and older with mental health disorders, substance use disorders, and co-occurring issues. 

  • Assessment and triage 
  • Evaluation and intervention 
  • Crisis counseling and support 
  • Coordination for ongoing care and support 

24 hour temporary observation.
Short term residential crisis stabilization.