Additional Resources

Community Care Fact Sheet

The Community Care Services Program (CCSP) is a Medicaid home and community based waiver services program that provides community-based social, health and support services to eligible consumers as an alternative to placement in a nursing home. The Georgia Department of Community Health’s (DCH) Division of Medicaid contracts with Georgia’s 12 Area Agencies on Aging (AAAs) to administer the program statewide.
Available Services
Eligible consumers may receive a combination of Medicaid-funded CCSP and other community services. The care coordinator assesses eligibility for CCSP, develops a consumer-focused comprehensive plan of care in collaboration with the primary physician and based on identified needs, and arranges for the delivery of services. The care coordinator monitors the services delivered to the program participant. Available services include the following:

• Adult Day Health – Medically supervised group day program at an adult day health center, which can include physical, occupational or speech therapy.

• Alternative Living Services – State licensed personal care homes, providing 24-hour personal care supervision.

• Emergency Response Services – In-home, 24-hour electronic two-way communication system that calls for help in an emergency.

• Home-delivered Meals – Nutritionally balanced meals delivered to the home.

• Home-delivered Services – Skilled nursing and therapy services provided in the home as a continuation of the member’s home health benefit.

• Out-of-Home Respite Care – Temporary relief for the primary care giver responsible for fulltime care, provided in a personal care home or an adult day health center.

• Personal Support Services – In-home services such as personal care, meal preparation, light housekeeping, shopping and in-home respite services.

Summary of Eligibility Criteria for CCSP Services

• Functional impairment caused by physical limitations.

• Approval by a physician of the need for an intermediate level of nursing home care (LOC) and development of a care plan.

• Medicaid eligible or potentially eligible based on a financial screening

• Medicaid eligible after admission to CCSP.

• Client chooses to receive services in the home and community rather than in a nursing home.

• Participation in one waiver program at a time.

NOTE: Alzheimer’s and other types of dementia are physical conditions.

Steps for CCSP Eligibility Screening
Step 1: If you want to request CCSP services, contact your Area Agency on Aging (AAA) for an assessment. The toll-free, statewide phone number is 866-55-AGING (866-552-4464). Step 2: If the screening shows that you need a nursing home level of care and you are financially eligible for Medicaid for long term care, your name will be placed on a waiting list based on your unmet need for care. Your place on the waiting list will be based on a Determination of Need (DON) score that will be determined during the screening. Step 3: When your name comes to the top of the waiting list, the CCSP care coordination agency for your area will contact you to schedule an in-home assessment to determine the level of care you require and to develop a care plan. As part of the assessment, the nurse and/or care coordinator will work with you and your caregiver to develop a care plan. Step 4: After your need for a nursing home level of care is confirmed and certified by your physician, the CCSP care coordinator will arrange the start of the services developed as part of your care plan, which can be in your own home or in a personal care home, with certain services also offered at an adult day health center.

Use the following link to see this information online at: https://dch.georgia.gov/sites/dch.georgia.gov/files/CommunityCareServicesProgram_FY14_Final.pdf


 United Way 211 – Atlanta

211 is a nationally reserved phone number, a kind of 911 for social service emergencies.  In areas served by a “211”, dialing that number goes to a 211 call center.  South Central GA no longer has a 211; however, calls are taken by the Atlanta 211.

Call center agents are trained to “dig out” the problem that usually lies beneath the presenting problem.  To reach Atlanta 211 from South Georgia, call: (404) 614-1000.

State Department of Family and Children Services

If you need a state service but don’t know which state agency or person to call for help, dial 1-800-georgia (1-800-436-7442) for immediate assistance. 
Agents are on duty Monday-Friday, 8:00 am-6:00 pm (closed on state holidays).
http://dfcs.dhs.georgia.gov/